FAQ
Q DO YOU HAVE A WARRANTY ON CALIUS PRODUCTS?
Yes! We offer a one year warranty against any manufacturer damage or defects in materials or workmanship on all products from the date of purchase. Damaged or defective merchandise are items that have a noticeable material or workmanship defect that is not caused by standard wear. For more details see exchange / return info below.
Q WHAT KIND OF LENSES COME WITH YOUR EYEWEAR?
As a standard, all CALIUS wooden eyewear come with European Conforming (CE) UV 400 (100% UVA) polarized lenses. Most of our models have a dual-purpose frame: sunglasses / RX (optical) frames. Lenses from original CALIUS sunglasses model may be easily exchanged for your prescription lenses.
Q CAN YOU TELL ME ABOUT THE MATERIALS OF CALIUS EYEWEAR?
Sure! We pride ourselves on providing sustainable materials, including wood only from ethically sourced and managed forests which are bound by the sustainable forestry management standards of the FSC.
Q ARE THESE HEAVIER THAN NORMAL SUNGLASSES?
Most people are surprised that the weight of our wooden sunglasses is actually 30% lighter than their regular sunglasses. The lightness and natural materials feel better than any mainstream or plastic sunglasses.
Q ARE THESE WATER PROOF WOODEN SUNGLASSES?
Yes! All CALIUS models are coated with UV and water protecting sealant. That being said, you should try to keep them dry when you can or dry them off if they do get wet. Rinse with freshwater if they come in contact with salt water.
Q WHAT IS CALIUS’ EXCHANGE AND RETURN POLICY?
CALIUS will accept returns & exchanges within 14 days of receipt of your order. We can only accept exchanges and returns on unworn products purchased from www.caliusshop.com with proof of purchase. All items from original shipment need to be returned with your order. Customers are responsible for shipping costs when sending return merchandise back to our warehouse (address provided via email). We do not offer return shipping labels, however, CALIUS will cover the shipping costs back to you on an exchange.